Privacy Policy

Privacy Policy - Digilien Connect

Effective Date: April 22, 2026 Last Updated: April 22, 2026


1. Introduction

Digilien Connect ("we," "our," or "us") is a WhatsApp Marketing Platform operated by Digilead Marketing Private Limited, based in Dubai, UAE. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform at connect.digilien.com.


2. Information We Collect

Account Information: We collect your name, email address, phone number, and business details when you register on our platform.

Payment Information: We process payments through Stripe. We do not store your credit card details — all payment data is handled securely by Stripe.

WhatsApp Business Data: We collect and process WhatsApp Business API credentials, phone number IDs, business account IDs, and message data necessary to provide our services.

Usage Data: We collect information about how you use our platform including login times, features used, campaigns created, and contacts managed.

Technical Data: We collect IP addresses, browser type, device information, and cookies to improve platform performance and security.


3. How We Use Your Information

We use your information to:

  1. Provide and maintain our WhatsApp marketing services
  2. Process your subscription payments
  3. Send you important service notifications
  4. Improve and optimize our platform
  5. Comply with legal obligations
  6. Prevent fraud and ensure security


4. WhatsApp Business API & Meta

Our platform integrates with Meta's WhatsApp Business API. By using our platform:

  1. You agree to Meta's WhatsApp Business Terms of Service
  2. Your WhatsApp Business Account remains under your ownership
  3. Message charges are billed directly by Meta to your account
  4. We act as a technology provider, not a message reseller
  5. We do not add any markup on Meta's messaging fees


5. Data Storage & Security

  1. All data is stored on secure servers hosted by Hostinger VPS
  2. We use SSL/TLS encryption for all data transmission
  3. Access to your data is restricted to authorized personnel only
  4. We perform regular security audits and backups
  5. Your data is stored in accordance with UAE data protection laws


6. Data Sharing

We do not sell your personal data to third parties. We may share data with:

Service Providers:

  1. Stripe (payment processing)
  2. Meta/WhatsApp (messaging services)
  3. Hostinger (server hosting)

Legal Requirements: We may disclose data when required by UAE law or legal proceedings.


7. Your Rights

You have the right to:

  1. Access your personal data
  2. Correct inaccurate data
  3. Request deletion of your data
  4. Export your data
  5. Opt out of marketing communications
  6. Cancel your subscription at any time


8. Data Retention

We retain your data for as long as your account is active. Upon account deletion we will remove your data within 30 days, except where required by law.


9. Cookies

We use essential cookies to maintain your session and improve platform performance. You can disable cookies in your browser settings, however this may affect platform functionality.


10. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect data from minors.


11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.


12. Contact Us

For privacy related questions or requests:

Digilead Marketing Private Limited Dubai, United Arab Emirates 📧 info@digilien.com 🌐 connect.digilien.com 📱 +971 52 454 4066


13. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes will be resolved in the courts of Dubai, UAE.